Real Estate Repairs – Testimonials

Remodelers, home builders, and real estate developers rely on GuildQuality's customer satisfaction surveying to monitor and improve the quality of service they deliver.



“Ed was very helpful and communicated exactly what was being done and what the costs would be. He made sure that I was satisfied with the work being done. He had his guys come back numerous times to redo repairs and make sure they were done correctly. The employees and subcontractors were all very polite, friendly, and respectful. A great group of guys.”
Krissie, Homeowner
-November 16, 2015


“Real Estate Repairs was able to put us in contact with suppliers of materials and services that we needed for certain upgrades to our home. These suppliers were very professional and provided materials that were well within our budget. Real Estate Repairs did a wonderful job doing repairs and installation of upgrades which included: new master bathroom vanity top, light fixture, faucets & towel bars; new bathroom fixtures, towel bars & cabinet in upstairs bath; installation of blinds in two rooms; installation of new fan & repair of light fixtures; and installation of a microwave oven. All of the workers involved were very skilled and professional.”
Nancy, Homeowner
-November 13, 2015


“The friendliness of the staff and their knowledge and helpfulness to fix even other parts of my house that were not a part of the job.”
Megan, Homeowner
-October 8, 2015


“Ed Wire, who worked on the project, was great. My issue was resolved. I called Real Estate Repairs to take care of an issue at my rental unit while I was out of town. They did a great job fixing everything.”
John, Homeowner
-August 21, 2015


“The head guy that came out and fixed everything was very professional and respectful. I was impressed with the cleanliness of the job site. The guys were also very friendly.”
Michael, Homeowner
-August 20, 2015


“Very professional and nice people to work with. They advised me on areas beyond the original scope of work that would have become problems in the future, not everyone would have done that.”
David, Homeowner
-August 7, 2015


“They were on their game, provided the quote quickly and in a industry where customer service is KEY, Real Estate Repairs is beyond good with their customer service! They are quick and effective! And communication is on point!”
Ashley, Realtor
-August 6, 2015


“They provide services appropriate to my needs at a reasonable price.”
Bob, Homeowner
-August 6, 2015


“I would use them as my primary resource at all transactions. The biggest thing that I did not have to worry about when working with Real Estate Repairs was the response time. I couldn’t get a response time from anyone else. They changed schedules to respond in initial phases. Real Estate Repairs reflected on myself very positively. I have given a referral to the other agent because of it.”
Rhonda, Realtor
-June 30, 2015


“I know that when they say they will be there they are and meet deadlines. I am happy to consider them a part of my team”
Kendall, Realtor
-June 9, 2015


“We didn’t have any problems, even though they’ve done a lot of work for us. They were super clean. I wish there were a higher rating. All of them are professional and friendly. They have a very high quality of work. They respect our home and were very friendly.”
Kerry Anne, Homeowner
-June 5, 2015


“I didn’t have to go behind them. They took care of everything.”
Michael, Homeowner
-June 4, 2015


“Job was done on time. They communicated well and on a timely manner.”
Bill, Homeowner
-May 13, 2015

“Just amazing that they were able to send someone on the same day I called. Arrived on time, did the work with a smile, and left the house clean ”
Ginger, Homeowner
-April 29, 2015


“Ed and Jennifer were a pleasure to work with….both answered questions quickly and resolved any issues right away. Customer service was excellent! ”
Julie, Homeowner
-April 16, 2015


“Could not be happier! ”
Ike, Homeowner
-April 8, 2015


“Exceeding expectation – On a scale from 0 – 10, would you rate Real Estate Repairs an 11? The answer = yes! ”
Garrett, Realtor
-April 8, 2015


“I enjoyed the experience of working with true craftsmen and top-notch experts in their field.  They were very trustworthy and felt that they actually cared for us. They customize the solution based on what our needs were and went above and beyond to make it happen.  If not for their great explanation of the process behind what they do, I would have thought that their methods were almost magical! ”
Beju, Homeowner
-February 25, 2015


“I was very pleased. No room for improvement.  They were all very friendly, organized, and timely.”
Shelley, Homeowner
-February 20, 2015


Area of Satisfaction – “Communication. Every question asked whether it be on phone, text or email was answered in a timely manner.”
Tracy, Homeowner
-December 5, 2014


“I was most satisfied with their willingness to adjust to changing requirements.”
Jon, Homeowner
-October 29, 2014


“Totally trustworthy and competent personnel. I felt very comfortable with everyone I met working at my house and was totally pleased with the quality of the work done.”
Bob, Homeowner
-September 5, 2014


Area of Satisfaction – “Quality of work.”
Alan, Homeowner
-September 5, 2014


“Customer service and communication was excellent, our job was unusual and they did a great job of making sure everything was done correctly.”
Jeanie Acsell, Carolina One Real Estate
-August 16, 2014


“They do good quality work. The key component of their business is their office manager. She keeps them in line.”
Thomas Henderson, CCBG Real Estate Group
-August 5, 2014


“Real Estate Repairs has earned my business through professional communication, excellent work, and competitive pricing. Thanks for a job very well done.”
Jim Grady, Coldwell Banker
-July 14, 2014


“I plan to recommend them.”
Lisa, Homeowner
-June 26, 2014


“I was very happy with the carpenter, Abraham. He was always there on time for the appointment, and I appreciated this because I am on a tight time schedule.”
Jim, Homeowner
-May 8, 2014


“Dave and I were truly impressed by Mark’s honest evaluation of the work we needed completed and his openness to answering all of our many questions. He is truly a quality craftsman! Our family members who reside in Ohio include electricians, plumbers, carpenters, and painters, so we truly appreciate and value the work of a knowledgeable tradesman like Mark!”
Linda and Dave Bebenroth
-April 22, 2013


“Thanks for your patience and understanding while we worked through the problems of assessing the fault and liability of the repair performed earlier by a different contractor. We finally are confident that the repair is completed correctly. The service professional that was subcontracted by R.E.R was knowledgeable, thorough and very polite. All of that is important as a homeowner.”
Mary Moore
-April 18, 2014


“Very impressed with the response time. Phil was at my house to evaluate the problem within an hour of calling him and the repair was made within 24 hours! Thank you!”
Patricia, Homeowner
-April 2, 2014


“I was most satisfied in their ability to address unforeseen problems.”
Steve, Homeowner
-March 21, 2014


“No areas of improvement – delivered on time, on budget, addressed punch list promptly. Offered innovative and creative solutions. Ability to complete a total redo of kitchen, baths, flooring, and numerous decorating issues from 1500 miles away.”
Russ, Homeowner
-March 11th, 2014


“We’ve used Real Estate Repairs previously, and were obviously satisfied with their work or we wouldn’t have called them again. We’d definitely recommend them to others, and would use them for future projects. They work well independently, and are very conscientious about the quality of their work. They always leave the area where they’re working clean and neat. If they see other issues as they’re working on a task they bring it to your attention and offer suggestions, but aren’t pushy about trying to sell additional work.”
Kaye, Homeowner
-March 3, 2014


“Real Estate Repairs provide superior service to my clients.”
Sue Hensch, Realtor, Carolina One Real Estate
-March 3, 2014


“Great communication, professionalism with work and with my expectations, and getting the job done well and on-time. Having you as a one stop shop for my clients is a huge blessing to me as a Realtor. Thank you!”
R.J., Realtor, Carolina One Real Estate
-December 31, 2013


“The termite and water damage required was much more extensive than originally planned but Real Estate Repairs was trustworthy with completing the work required for a reasonable price.”
A. R., Realtor, Keller Williams Real Estate
-December 20, 2013


“Go to guys to take care of any repair issues.”
E.H., Realtor, Carolina One Real Estate
-December 19, 2013


”Keep up the great work!”
Jerry, Homeowner
-December 12, 2013


“Real Estate Repairs didn’t fall short of my expectations. They make accommodations and respond quickly if the project is urgent. I was satisfied with their professionalism. I use them for a lot of my clients. I am confident in them. They always make the client happy.”
K. P., Realtor, Keller Williams Real Estate
-November 21, 2013


“I was satisfied with their communication and the quality of their work.”
S. R., Realtor, Carolina One Real Estate
-November 13, 2013


“The employees and subcontractors of Real Estate Repairs are professional and courteous. I felt safe with team members in my home. Trust is very important. “
Larry and Margie Myers, Homeowners
-November 13, 2013


“They are a wonderful company. I would recommend them anybody.”
S. S., Homeowner
-November 4, 2013


“The manner of management, management being professional.”
M. H., Realtor, AgentOwned Preferred Group
-November 4, 2013


“Using Real Estate Repairs is a no-brainer for anyone preparing to sell a home. They have a great staff to make repairs and where they need contractors they have great relationships. Having one point of contact makes these part of selling a home and moving that much easier. Thank you for the great service! The actual employees of R E R were exceptional and the contractors were very good. The employees take ownership and care about doing a good job.”
John, Homeowner
-October 29, 2013


“The main reason for having them was to repair a leak or two. It is such a relief to be rid of the leak!! The team members were so courteous and cleaned up our place so well after the work was done. We particularly appreciated the advice of Tony re: our prior selection of a ceiling material. As a result we actually ended up spending less than we had anticipated.”
Mary, Homeowner
-October 28, 2013


“They understood the schedule pressure of needing to complete things before the sale of the house, so they were communicative and also made sure the inspection thru to repair addressed the concerns for all parties.”
Doug, Homeowner
-October 28, 2013


“I was most satisfied with how they had good ideas to enhance what we were wanting, what they did looked professionally done and they stood behind the price that they quoted. It was a very good experience overall.”
Earl, Homeowner
-October 23, 2013


“Jennifer is very helpful on the phone setting up the appointments and making sure work was completed. I felt very comfortable with the team members in my mother’s home.”
E. K., Realtor, Carolina One Real Estate
-October 23, 2013


“I was surprised that they came in and did everything that they said, honored every single commitment including the military discount, and they did a fantastic job.”
Roy, Homeowner
-October 22, 2013


“Real Estate Repairs has done an excellent job for us in Charleston. We live in Boston so having them down at the house when we need them is worth its weight in gold!”
Mary Fiore, Homeowner
-October 22, 2013


“I was most satisfied with my experience with Real Estate Repairs in the time frame in getting the work done.”
April, Homeowner
-October 21, 2013


“They really took care of everything. I told them what I wanted, and they did no more and no less.”
Ross Britton, Homeowner
-October 19, 2013


“I liked their professionalism and follow through. Jennifer, at the office, does a great job.”
M. F., Realtor, William Means Real Estate
-October 19, 2013


“They got everything done on time.”
Matt, Homeowner
-October 19, 2013


“I was most satisfied with my experience with Real Estate Repairs in their punctuality.”
Ken, Homeowner
-October 19, 2013


“Really nice people — courteous, reliable, thoughtful, professional — and we look forward to working with them again! Care and attention to detail across the board!”
Julie and Mike, Homeowners
-October 19, 2013


“Because the repairs were requested by the buyers who had an inspection and were attempting to close in two weeks, RER prioritized the repairs needed and fit us into their busy schedule.”
David and Linda, Homeowners
October 18, 2013


“I appreciate the prompt service and the detailed explanation as to what the problem was and what needed to be done to correct it. Through knowing Jennifer. She’s a great asset to your company!”
Beth, Homeowner
-October 17, 2013


“Mark, Tony, Bruce, Haynes-Thanks for such a good job, what a great crew!”
Mary, Homeowner
-September 11, 2013


“AWESOME! Phil, Harrison, and Jen were very professional & friendly. Cabinets were painted and look fantastic. I sent Phil pictures via email-feel free to use them in advertising ! Thank you so much!”
Jennifer Acunto, Homeowner
-June 6, 2013


“Great work! We thank Michael Hart for the referral”
Chris Lake, Homeowner
-June 3, 2013


“Office Manager was very good. I knew when I called that I would get action. She was polite as well as competent and seemed to be concerned with any questions that I had about the progress of the repairs”
Martha Freshley, William Means Real Estate
-May 25, 2013


“Fast response, communication was excellent and utilizing email for updates was a big help. Nice job on the work!”
John G. Foscolos, Chucktown Homes
-April 22, 2013


“Phil came to the house on short notice for an urgent repair. I appreciate him communicating clearly the nature of the problem and what was needed to repair it. He also did a little “touch up” work that he noticed was needed. I highly recommend Real Estate Repairs.”
Beth Lewis, Homeowner
-April 16, 2013


“I was on a tight timeline for some cl-100 repairs and Jen & Mark got the job done to ensure an on-time closing. The repairs and reports were very thorough and both parties were happy”
Matt Scarafile, Carolina One
-April 12, 2013


“The quick response to get out to the house was impressive. Fixing a roof leak has been an ongoing battle, but your attempts to get it correct have left me comfortable that it will get fixed. I appreciate your honesty about potential problems that may be ahead and we will call if anything else happens. Thank you very much.”
Megan Cannon, Homeowner
-April 2, 2013


“To Mark Lunsford,
You saved my life, and did a wonderful job. I don’t know how to thank you!”
Elise Rivers, Homeowner
-March 30, 2013


“Phil-as always, thank you for the great service! I have been able to count on you for several years now!”
Maria Woodul, Realtor, Carolina One Real Estate
-March 29, 2013


“The team at RER is fantastic. Everyone is capable and proactive which made the coordination of selling my property much simpler than it would have been had I tried to coordinate repairs on my own”
John Carey, Homeowner
-March 27, 2013


“The seller was very pleased with the work done and the timely communication they received. I found workers with your company to be a good experience. Most importantly, calls and emails were promptly returned.”
Linda Witte, Keller Williams
-March 25, 2013


“1) Customer Service- always answered the phone personally and promptly. 2) Great worker communication!”
Nancy, Homeowner
-March 25, 2013


“Responsive, done right the first time, quality staff!”
Ken Crowley, Homeowner
-March 21, 2013


“Phil Bennett and his team at Real Estate Repairs were a pleasure to work with. We were new to the area and quickly learned they were a great and reputable company. Phil listened to our needs and worked hard with his team to help us achieve the design, renovations, and repairs that we wanted. The work they did included building an addition as well as fine cabinetry. Their work was truly impressive and very high quality. During the three+ months they were working in our home they were consistently on-time, professional, courteous, and they always left our place neat and tidy at the end of each day. We now have a house that feels like our ‘home’ and the ‘to do list’ we had at closing is a distant memory!”
Julie and Mike Mitaro, Homeowner
-January 28, 2013


“Always the best! Thanks, Darlene”
Darlene Smith, Carolina One Real Estate
-January 24, 2013


Rob Fowler, Homeowner
-December 9, 2012

“Buyer was satisfied and closing happened! Thanks again”
Elizabeth Jantzi, Jantzi Real Estate
-October 26, 2012


“Thank you for showing up to work on time and as scheduled. Thank you for cleaning up after each visit.”
Jeff Kotz, DMD & Business Owner
-August 29, 2012


“Mark completed the job as if he was working on his own house. Thanks for making a difference”
Sherri Falin, Homeowner
-August 5, 2012


“Prompt, excellent, and professional”
Cara K, Homeowner
-June 21, 2012


“I am very pleased with our ‘new’ bathroom. It couldn’t be better. The technicians were excellent, courteous, and committed to ‘getting it right’. Matt was a real hustler… a big guy working in a small room, and he did a super job. Mark, an interesting individual, gets a triple A rating. Glitches were handled smoothly by all involved.
Ruford and Margaret, Homeowners
-June 10, 2012


You did what you said you would do in the time that you said it would be done and you always answered the phone or called me right back – Thanks”
Mary Cutler, William Means Real Estate
-June 5, 2012


“Great job – as usual! Quality work-excellent follow up.”
Mary Carson, RE/MAX Advanced Realty
-March 29-2012


“Great work. On time with exceptionally courteous employees who did things beyond the job! First rate and the way a company should be run. Great job and Thanks!”
Tony Brush, Homeowner
-March 26, 2012


“I really appreciate the fast response whenever I call. Also you provide a fair price for the excellent service you provided me. Thanks”
Fred Gamble, Homeowner
-March 12, 2012


“Calm manner, did research and found best prices on tile, etc.”
Faith Warren, Homeowner
-February 1, 2012


“Phil and Brian were great! Professional & Prompt. Bid was thorough and easy to understand. Finished work looks great!”
BV Messervy, Carolina One Real Estate
-February 2, 2012


“Reliable, honest, courteous, and hard working. Is there anything more we can say? YES! Quality work and we miss seeing each and everyone of you. We feel like we have made new friends. If any of you are ever on Daniel Island stop by for a chat and we will put the coffee pot on. Phil, I know you took pictures, but if you would like to show our bookcase to anyone, give us a call and we would be more than happy to do so.”
Margie and Larry Myers, Homeowners
-December 29, 2012


“Quick time to get work done. Communication would be better at times. Very reasonable rates.”
Bradley W., Homeowner
-December 29, 2012


“Fast/Efficient/Complete Job”
Dawn Zerangue, Homeowner
-November 11, 2011


“We had a problem due to the another contractor’s poor work. One call and the job was done right by Real Estate Repairs. Granite looks great now, It was all worth it!”
Dave Jarman, Homeowner
-November 12, 2011


“Very Professional in all aspects!”
Geri Sadowski, Homeowner
-September 6, 2011


“Great Job! Very Professional”
Ralph Malear, Homeowner

-August 21, 2011


“Thank you so much for your quick response and professionalism in helping me adjust to my new home. It is reassuring to know that I can call you in just about everything. I am already making my next ‘to do’ list for you. Thanks Mark. You are great and Phil-GO REDSKINS!!”
Ginger Black, Homeowner
August 20, 2011


“Phil was extremely polite, courteous, and professional. He kept us informed of exactly what needed to be done and how it was progressing. He was a great asset in quite a stressful time.”
Russel Gibaut, Homeowner
August 18, 2011


“I have relied on Real Estate Repairs for years to help me with inspection repair lists and repairs to REO properties.  Phil Bennet and his crew are always quick to respond and do a thorough job. They are a one stop operation that can take care of everything so I don’t have to hire multiple contractors. They are also very good at explaining things to clients. Top qualities: Personable, Expert, High Integrity”
Ed Hunnicutt, Carolina One Real Estate
-July 27, 2011


“Thank you for taking care of repairs during the closing of my home sale. It was a huge relief knowing you were on the job and things would get done.”
Allison Tysinger, Homeowner
-July 2, 2011


“Response was great even after the closing. Very prompt in responding. Met with new homeowner to explain. Workmanship was tweaked as requested.
Judy McCann-June 28, 2011
Better Homes and Garden, The Beach Company


“By far the most reliable company I have experienced in servicing my clients with repairs and renovations. They do it right the First Time with Flying Colors and guarantee all their work….I don’t recommend anyone else…it is ALWAYS Real Estate Repairs for my Sellers from punching out items on a Repair Addendum, to my Buyers, where Phil helps the Buyers envision future renovations. Professional, reliable and cost competitive…love them!!!”
Kim Meyer, Keller Williams Real Estate
-June 22, 2012


Everything was great! Prompt response-quality workmanship!
David Sword, Homeowner
-June 20, 2011


“Available to repair within a short deadline. Fantastic service”
Keckley Mahaffey, Homeowner
-May 24, 2011


“Fast to respond-understands time sensitive situations-provides top notch service. A pleasure to work with”
Sue Hensch, Carolina One Real Estate
-May 19, 2011


“Your quick Response, thorough assessment, and comprehensive resuslts all added up to peace of mind and increased confidence with the listing’s abililty to sell.”
Steve Kaul, Carolina One Real Estate
– May 10, 2011


“Convenient, quick, and thorough”
Carmen Dooley, Homeowner
-March 31, 2011


“Very Professional friendly attitude. Very pleased with the work performed. I will highly recommend!”
Sharon and Kreis, Homeowners
March 23, 2011


“Nice workmen, considerate”
Kathleen, Homeowner
–March 7, 2011


“Broken pipes in attic and wall space were repaired and wet insulation removed. After using dehumidifiers insulation was installed. Major repairs such as removal and replacement of hardwood floors, new carpet and pads, some sheetrock and doors replaced and painted. All of this was done in RECORD TIME!
Millie Shaw, Homeowner
–March 3, 2011


“Outstanding effort & service from the entire team. Phil and team went above and beyond to solve the problem for a new resident to the area. Team battled against adverse weather to complete the ob in short time flow. Will recommend R.E. Repairs to all- and will use services again for other jobs. THANK YOU PHIL & TEAM!!!”
Randall Greene, Homeowner
-February 1, 2011


“Like how you came when you said you would. Like how you itemized pricing”
Kathy, Homeowner
-January, 2011


“You saved my deal, Phil. You sat down with the city of North Charleston on numerous occasions on a leap of faith that the transaction would close. The quality of the work completed was top notch. All I can say is THANK YOU!!!!!!!!!!!!!!!!!”
Robin Reeves, The Beach Company
-January 20, 2010


“Very conscientious and timely. Constant updates. Very pleasant carpenters who worked well together.”
Wayne Philips, Homeowner
-November 25, 2010


“I have used Phil and his company for many of my home repairs and remodels. He is so good that I have referred him to many of my clients. They too, are all satisfied with his work and have referred him as well. Phil is a trustworthy and honest contractor. His prices are very reasonable and I am always satisfied with the quality of his work and how fast he gets the job done.”
Maria, Homeowner


Mt. Pleasant, SC “I have relied on Real Estate Repairs as part of my real estate team since starting business in 2004. I call on them to make repairs on my listings noted during home inspections. I always refer them to buyers looking to make home repairs and improvements after purchasing property and I’ve even used Real Estate Repairs on my personal residence. They are a great asset to any realtor’s team, they are accurate and reasonable with bidding jobs and they make repairs in a quality and timely manner. Having Real Estate Repairs as part of my real estate business makes me a better realtor!”
Mary Ann Lykins, Keller Williams Realty


“I have been working with Phil for the past eight years. He will come in to a home that needs repairs after a home inspection. So he has done various jobs. All these jobs have to be done before a certain time and Real Estate Repairs is always very timely on getting the work completed. His work in the end is outstanding.”
Perry Jenkins, Keller Williams Realty


“Real Estate Repairs redid my whole house. There was structural damage that he repaired, put in hardwood floors,
did electrical work, you name it, they did it. Phil’s work is impeccable. He has great integrity. He understands you. When you are talking to him, designs what you want, and makes it work within your budget. I would absolutely recommend Phil Bennett!”
Polly D., Homeowner


“I have used Real Estate Repairs to fix inspection issues many times in the past. There is one time that really stands out. The inspection report on the four year old house in Planterʼs Pointe in Mount Pleasant showed that a patio door and the framing underneath was rotted out because there was no flashing installed when the deck was put on. Phil and his crew had ordered the replacement door and had all of the demolition done when the buyers stopped by for a walk through. The couple literally freaked out when they saw so much exposed wood and a huge gaping hole where the door, floor and deck used to be. The husband stated, “I canʼt do this. I canʼt believe all the damage. Weʼre out of here!” The buyerʼs agent told the couple, “Itʼs still not too late to put an offer in on the other house.”
Thatʼs when Phil stepped in and calmly told the couple that he did this type of work every day and it wasnʼt really that bad. He said, “When we finish it will be better than new. It also wonʼt rot because we are putting back a fiberglass door and composite jambs.” He then blew me away by telling them, “Look, you both are in the medical field. If I came into an operating room and saw a procedure being done I would probably lose it where you would think it is no big deal. It is the same here, trust me. We do this every day. We will guarantee it and if you ever have a problem call me and we will take care of it.” The couple calmed down and Phil saved the deal. I canʼt say enough good things about Phil and his guys at Real Estate Repairs.”
Katherine Rast, Keller Williams Realty


“As a real Estate Agent, I have come to depend on several people to help me close the houses I have listed. Real Estate Repairs has handled the inspection and CL-100 Repairs expertly and on time, never holding up a closing. Phil’s crews are always personable, clean cut, and extremely skilled at taking care of the complex things that can go wrong with a house. Many times at the closing table additional unforseen documentation has been needed and his office has responded quickly to our needs. I am most impressed by Phil’s knowledge of code and standards of practice used in construction. I can, without hesitation, recommend Real Estate Repairs to help with any repairs needed.”
Chuck Avera, Keller Williams Realty